New feature · 1 min read
Reviews from real buyers
Buyers who ordered can leave stars and a comment. Your store shows the average, marked as coming from real buyers.
After ordering, buyers can open their order status page and leave stars and a comment. Your store shows the average rating with the reviews, under the label “From buyers who really ordered”.
- Reviews open once the order is done or paid, or 6 hours after ordering.
- One review per order.
- Comments that contain a link are rejected automatically.
- You can hide a review from the Reviews tab.
How to use it: Dashboard → Reviews.
Questions about this release
What is the difference between reviews and testimonials?
You write testimonials (What customers say) yourself, in Settings → Story & testimonials. Reviews come from buyers who really ordered, through their order status page.
Can I hide a review?
Yes. In the Reviews tab, hide any review that is not appropriate. It no longer shows in your store.
